Do you guys like guitar pedals?
Yes, you could call us fans.
What’s the difference between the subscription price and the shipping price?
When you sign up for a subscription, you are billed for the amount shown at
checkout each month. When you select your first pedal(s) shipment you will pay
$9.99 in shipping. After that, you only need to pay shipping when you want to
swap your current pedal(s) out for another.
If you elect not to swap one month, you only pay the subscription price. We separated these out so that you wouldn’t have to pay a baked in shipping fee as part of your subscription in the months were you want to keep a pedal a little longer and aren’t actually shipping anything.
Is the shipping fee round trip?
Yes, the $9.99 shipping fee includes return shipping, and a return label will be sent when your shipment goes out, so you don’t have to worry about standing in line and figuring out postage at the post office, because that just sounds miserable.
What happens when I cancel my subscription?
If you decide to cancel your subscription, you will have 14 days to initiate the return of the pedal(s) you currently have rented. If you do not initiate the return of your pedal(s) within 14 days of cancellation, you will be charged for the replacement cost for a new version of the pedal(s) you have rented. We try to be as flexible and accommodating as possible, but do ask that you don’t just blindly try to steal our pedals.
If I signup for a subscription, how often can I swap out my pedals?
On all of our subscription plans, you can make a swap once per month for as many pedals as you have on your subscription. For instance, on the 3 pedal plan each swap can be up to 3 pedals (though if you want to swap less than 3, that is ok as well!) The swap window opens up 10 days before your monthly renewal date, so you have 10 days to pick the pedal you want to try next and initiate the return of the pedal you currently have. Your next pedal(s) is shipped out when you initiate the return of the pedal you are currently renting (so you don’t pay for time you don’t have a pedal in hand).
How do I contact Noise Boyz??
We love talking tone, so always feel free to reach out to us at firstname.lastname@example.org.